Success Story: Executive Team Effectiveness

Executive Team Effectiveness

ICE: Innovative Concepts in Entertainment

The Challenge:

ICE is a privately-held innovative product company in the coin-operated manufacturing space that was founded in 1982.

With the recent change in ownership, there is an opportunity to look at the organization and create clarity around the present and future to build on its success foundation to create a “new normal”.

The Solution:

Siobhan Smith partnered with ICE’s Executive Team to conduct an Executive Roadmap Diagnosis to collectively gain clarity as a team and determine a strategy to move forward while respecting its strong culture.

The Outcome:

The diagnosis revealed a need for investing in its people in a profound way. The company determined its need to hire its first VP of Human Resources and to invest in its Directors in a customized Leadership Development program. The new Executive Team, with its new VPHR, continue to work on their own Executive Team Development with Catapult with an eye on succession.


“As a 39 year old company that prides itself on our culture and our people, we also recognized we have so much room for growth internally right within our own organization. After one meeting with Siobhan we knew we found the right partner to help lead an organizational development plan for some of our key operations leaders. Siobhan’s experience in private industry, her style and approach to working with our team was immediately effective in bringing out full engagement from our key people. Catapult created an environment where our leaders, all with very different personalities and skills sets, but all felt comfortable opening up and embracing the Catapult process and development plan. I expect Catapult will be a key partner of our company for many years to come as we continue to invest in our most important asset — our people.”

Joe Coppola, President & CEO, Innovative Concepts in Entertainment (ICE)

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